Today, Patrick and I went on an early, mid-day date to go see the new Cinderella (it was really great and is definitely worth seeing-- the costumes are to die for!). Since the movie theater is in the mall and I was expecting my wedding rings to come back in today, this was super convenient. When we got out of the movie, we headed to Kay Jewelers just down the corridor to go pick up my rings.
After over a month of struggling with Kay Jewelers to get my engagement ring and wedding band soldered together correctly, everything is finally perfect!
Patrick and I had not been planning on getting married before May, so we were not prepared with my wedding band when we got married in October and ended up ordering it for Christmas. Because my rings are so specifically shaped, the engagement ring and the wedding band have to sit a certain way together in order for them to look correct. Anytime someone would ask to see my ring, I had to adjust and turn them before I could hold out my hand and let them look. I was really looking forward to the day I would have them soldered together, and because of the every-six-months maintenance package we have on my rings, I wanted to wait until February until I got the two rings soldered together because that was when I would have needed to have them sent in anyways to have the rhodium plating re-done.
My engagement ring on the day Patrick proposed, February 15, 2014.
Let me tell you, it was a disaster from the beginning.
When you spend weeks picking out a ring, lots of money on it, and get very emotionally attached to it because of its significance, you always want and expect for it to be perfect. A bride has this mental picture of the perfect ring and never expects it to be anything less than exactly what they wanted, especially when you are dealing with a company like Kay Jewelers who have jewelers who deal with similar jewelry every day and know how it is supposed to look and know that the job is to be done flawlessly (or so you would think).
A screenshot from the Kay Jewelers website of how my rings are supposed to fit together. I would show you a current picture, but it's dark outside and the lighting in our house is not great for photos... Plus my nails look like crap. Maybe I'll insert a photo later.
I sent my rings out on my birthday, February 7th, and they were expected to be back in two weeks. Luckily they came back a little bit early, so I went to pick them up while Patrick was out of town... Only to find that they had been soldered together wrong. Like I said before, the rings have to sit a very specific way for them to look correct (as you can see from the photo), but that doesn't mean they don't fit together in other ways. In addition, they originally did a pretty cruddy job at re-sizing my engagement ring when I had that done in August (the back of the ring was "wavy" or crooked) but I had planned on having them fix that the next time I sent it in because I didn't want to send it back again and be without it for longer. So not only were they soldered together the wrong way, but they also made no effort to fix the crooked part of the ring, and so there was a gap between the two of them on the palm side of the rings and uneven soldering. So I calmly had them send it back again with a photo of how the rings are supposed to look together and I patiently waited another two weeks.
When I got my rings back, they looked even worse.
At first I didn't even notice it very much, but it looked like they had literally clipped a piece of my ring off and then soldered it back on. It was especially noticeable from the bottom, but you could definitely see the shoddy job they did from the visible chips on the side... And AGAIN they didn't bother to fix the crooked part of my engagement ring, so there was still a huge, uneven gap between the rings on the palm side. I barely noticed these things at first, but when we got home I definitely saw them and I was so upset that I started to cry out of frustration, anger, sadness, and definitely fear. My ring looked so far gone that I was afraid they would never be able to make it look like new (and like it was supposed to).
Patrick took us straight back to the store and handled the entire situation beautifully. The woman we had been dealing with was wonderful. She was always so kind and had been in the store every time we had gone in, so she knew the situation and knew exactly what the problems were and could even spot the flaws in the jewelry herself.
This time, she wrote a very detailed note to the jeweler about exactly what needed to be fixed, expressed that this was a top priority since there had been so many issues and it had taken such a long time already, and and she put a rush on it to have it back within seven days.
Today we got it back and it is finally perfect. The wedding band that was so butchered looks brand new, there is no uneven gap between my rings, and there is a small, very even spot where they soldered them together. They look exactly how I would expect from a job done by a professional jeweler. After all of our trouble, we've decided to name this ordeal The Great Ring Fiasco of 2015.
I had been without my rings for over a month for a job that should have taken two weeks, and as much as I adore my grandmother's vintage wedding rings that she gave me for my 21st birthday (which I wear in situations like this when I need to send my rings in for maintenance... No one ever notices that they're different, but they're a little big so I worry about losing them), I was really bummed to be without them for so long.
After we left the mall, we did a bit of shopping for a few groceries and a new cat tent for Marble because the washing machine ate her last one. We ran a couple of other quick errands and then headed back home to relax.
Here's the part where you learn about the other great thing that happened to me today, other than having an overall good day and getting my rings back. A few months ago I rooted my phone. For those of you don't know, this basically means you download a software onto your phone that "opens up" all of the things that you weren't previously able to have access to. Do you have a pre-loaded application on your phone that drives you nuts but you can't delete it? When you root your phone, you are able to delete the things that bother you, change the things you don't like, and load on software that you would like on your phone (plus a whole lot more, but this does void any warranty on your phone and sometimes does end up ruining your phone, so this must be done with caution by someone who knows what they're doing). However, recently Samsung came out with a software update for the phone and I could not find a way to turn off the notification for the update, plus with a rooted phone you are unable to update the software. This meant that I was getting a notification (I kid you not) every time I left my fingers off of my screen for more than five seconds while the screen was awake, plus it would pop up any time I would unlock the phone to use it. I cannot remember the last time I was so annoyed by something so trivial, but I use my phone so frequently (like a tablet or a laptop) that it was something I was dealing with constantly.
So last month (silly me) I thought that factory resetting my phone would fix the problem. I backed up all of my files and reset it, and then painstakingly had to re-download all of my apps, change all of my settings, and adjust my phone to the way it was previously. This, apparently, did not do the trick. I so was worried that I would have to reset it again when I finally un-rooted it that I dealt with the problem until I really couldn't take it anymore because I didn't feel like re-doing everything again. Last night, I actually looked up how to un-root it, downloaded the software to do so, and waited for over an hour for the processes to be over. Thankfully I didn't have to factory reset my phone again. When it was done, my phone tried to update again... and it FAILED. All day I was dealing with that stupid notification again, and I told myself that maybe I did need to factory reset my phone and that I would do it when we got home from running errands today. When I actually sat down to do it, I decided to try to update the phone one last time before I reset it once again...
AND IT FINALLY UPDATED.
Thank goodness, because I was truly ready to chuck the phone out of a moving vehicle. My phone is now finally back to normal, and my annoyances are at a much lower level.
Maybe this was a long, rambling post that no one cares about, and maybe I sound like an absolute brat about my rings, but when you spend that much money on something and it means that much to you, you expect it to be excellent. Plus, dealing with the phone thing was much like dealing with a pop up advertisement on your laptop or phone, and I go to great lengths to get rid of those little buggers.
Regardless, I'm finally happy with my rings and the most constant irritation in my life has finally gone away. Rejoice with me, friends. I don't have to throw a temper tantrum any time soon.
**Another quick update on how I'm feeling: Today was not so great. I dealt with a migraine all day. The headache itself wasn't so terrible after I took Excedrin, but the other symptoms (dizziness, inability to focus or form thoughts, exhaustion, nausea after eating) were very present all day and I felt very out of it-- you should have seen me trying to navigate through the store. I definitely feel that this has to do with our travelling this past week finally catching up with me, so I hope I can kick it with a hot bath and a good night's sleep tonight! Thank you all for all of your kind thoughts and good vibes <3
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